Delivery & Installation Policy

Sujapur Friends Net & Cable TV prides itself on delivering rapid on-site fulfillment for all residential and commercial requests:

• Broadband Fiber Connections (BSNL, Railwire, SpeedNet, Indinet, Alliance, Jio, Multilink): Standard delivery & activation within 24 to 48 hours of order booking and physical route verification. Same-day installation is provided in primary fiber-ready clusters across Chaspara and Sujapur.
• SITI Digital Cable TV Set-Top Boxes: Same-day dispatch and live television tuning on all days of the week.
• Enterprise & Commercial Leased Lines: Dedicated optical lines with dual-redundant routing delivered within 3 to 5 working days.

• High-grade outdoor armored fiber drop cable / coaxial feed from the nearest distribution pole or node to your premise.
• Professional optical fusion splicing and signal strength calibration using optical power meters (ensuring -18 dBm to -24 dBm optimal light levels).
• Full setup and configuration of the Optical Network Terminal (ONT) / Wi-Fi Router, setting secure Wi-Fi SSIDs, and testing on client smartphones/laptops.
• SITI Set-Top Box HDMI/AV connection, automated satellite transponder scan, and activation of subscribed channel bouquets.
• Comprehensive physical speed verification and handover of customer login credentials.

Our regular delivery and service maintenance fleet covers Chaspara, Sujapur, Kaliachak, Baisnabnagar, Gayeshbari, Mothabari, Silampur, Jalalpur, Alinagar, Mozampur, Bedrabad, Sukravari and adjoining rural/urban zones in Malda district, West Bengal (PIN: 732206).

Once you submit a booking request on our website, an installation ticket is generated and our technician will contact you to confirm the exact installation appointment. For real-time dispatch status: